Frequently Asked Questions

Q: What are the space requirements?

A: None.

Q: What are the networking requirements?

A: SocialShare is always connected to the Internet via wireless modem.

Q: Can I connect to our regular network via ethernet or WiFi connection?

A: Usually this is possible, but varies depending on your internal network's security settings.

Q: What are the maintenance procedures for this platform?

A: None

Q: Will the SocialNet station work with another immersive product if I buy one at a later date?

A: Yes, SocialNet connects to any of our immersive products.

Q: Do I have access to the SocialNet statistics?

A: Yes, there is a customer portal for 24/7 access to up-to-date usage statistics.

Q: Do you add new features to SocialNet? 

A: We are constantly adding new features to SocialNet for web statistics, upgrades, maintenance, and reporting.

Q: What is the cost of your platforms and products?

A: We offer catalog, custom, and unique content for each configuration of the SocialScreen platform. To discuss pricing of your preferred configuration and content please email sales@snibbeinteractive.com for an individualized quote.

Q: Where can I see a Snibbe Interactive product?

A: Please refer to the google map on the About Us page of the website.

Q: Can I purchase additional products for a platform?

A: Yes, we have a catalog of products available for each configuration of the platform. Additionally, we offer customizations of these products, and development of new unique pieces for your platform. Please email sales@snibbeinteractive.com to get the process started.