Contact Us

1073 Howard Street
San Francisco, CA 94103

tel: +1.415.822.1442
fax: +1.415.354.3366

sales@snibbeinteractive.com

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Frequently Asked Questions

Q: How many emails do people typically send per day?

A: Currently, the measured number of delivered emails per site varies between 50 and 200 per day.

Q: What are the space requirements?

A: The SocialShare platform requires a 2.5' x 2.5' (75cm x 75cm) footprint for a touchscreen display and computer.

Q: What are the networking requirements?

A: SocialShare is always connected to the Internet via wireless modem.

Q: Can I connect to our regular network via ethernet or WiFi connection?

A: Usually this is possible, but varies depending on your internal network's security settings.

Q: Can I build my own housing around the SocialShare platform?

A: Yes, this is the typical way that our customers purchase SocialShare, because they usually want the cabinetry to match the design and standards of their space. We can also provide a standard cabinet for an additional fee.

Q: What are the maintenance procedures for this platform?

A: Typical maintenance consists of keeping the touchscreen and kiosk clean.

Q: Will the SocialShare station work with another immersive product if I buy one at a later date?

A: Yes, SocialShare connects to any of our immersive products.

Q: Do you add new features to SocialShare? Does SocialShare connect to (name your new techology or web platform).

A: We are constantly adding new features to SocialShare and plan continuous updates allowing connection to new web and mobile platforms. If you have suggestions on new SocialShare features, please email info@snibbeinteractive.com.

Q: What are the maintenance procedures for platforms with an LCD screen?

A: Typical maintenance consists of keeping the monitor clean. The monitor has a lifespan of 50,000 hours.

Q: What is the cost of your platforms and products?

A: We offer catalog, custom, and unique content for each configuration of the SocialScreen platform. To discuss pricing of your preferred configuration and content please email sales@snibbeinteractive.com for an individualized quote.

Q: Where can I see a Snibbe Interactive product?

A: Please refer to the google map on the About Us page of the website.

Q: Can I purchase additional products for a platform?

A: Yes, we have a catalog of products available for each configuration of the platform. Additionally, we offer customizations of these products, and development of new unique pieces for your platform. Please email sales@snibbeinteractive.com to get the process started.