Contact Us
1073 Howard Street
San Francisco, CA 94103
tel: +1.415.822.1442
fax: +1.415.354.3366
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Frequently Asked Questions
Q: How many emails do people typically send per day?
A: Currently, the measured number of delivered emails per site varies between 50 and 200 per day.
Q: What are the space requirements?
A: The SocialShare platform requires a 2.5' x 2.5' (75cm x 75cm) footprint for a touchscreen display and computer.
Q: What are the networking requirements?
A: SocialShare is always connected to the Internet via wireless modem.
Q: Can I connect to our regular network via ethernet or WiFi connection?
A: Usually this is possible, but varies depending on your internal network's security settings.
Q: Can I build my own housing around the SocialShare platform?
A: Yes, this is the typical way that our customers purchase SocialShare, because they usually want the cabinetry to match the design and standards of their space. We can also provide a standard cabinet for an additional fee.
Q: What are the maintenance procedures for this platform?
A: Typical maintenance consists of keeping the touchscreen and kiosk clean.
Q: Will the SocialShare station work with another immersive product if I buy one at a later date?
A: Yes, SocialShare connects to any of our immersive products.
Q: Do you add new features to SocialShare? Does SocialShare connect to (name your new techology or web platform).
A: We are constantly adding new features to SocialShare and plan continuous updates allowing connection to new web and mobile platforms. If you have suggestions on new SocialShare features, please email info@snibbeinteractive.com.
Q: What are the maintenance procedures for platforms with an LCD screen?
A: Typical maintenance consists of keeping the monitor clean. The monitor has a lifespan of 50,000 hours.
Q: What is the cost of your platforms and products?
A: We offer catalog, custom, and unique content for each configuration of the SocialScreen platform. To discuss pricing of your preferred configuration and content please email sales@snibbeinteractive.com for an individualized quote.
Q: Where can I see a Snibbe Interactive product?
A: Please refer to the google map on the About Us page of the website.
Q: Can I purchase additional products for a platform?
A: Yes, we have a catalog of products available for each configuration of the platform. Additionally, we offer customizations of these products, and development of new unique pieces for your platform. Please email sales@snibbeinteractive.com to get the process started.
