Frequently Asked Questions

Q: What are the space requirements?

A: The Social Mirror platform requires a wall space that is at least 8’ high and 3’ wide. There should be at least 8’ of available room in front of the screen for the interactive area.

Q: What is the ideal environment to install the platform?

A: The SocialMirror platform works best in an environment where no direct light shines on the monitor.

Q: What are the components of the platform system?

A: Please refer to the specifications tab for detailed information on the components of the platform.

Q: What are the maintenance procedures for this platform?

A: Typical maintenance consists of keeping the monitor clean. The monitor has a lifespan of 50,000 hours.

Q: How long does it take to install the platform?

A: The standard timeline for a platform with a catalog product is three months from contract signing to installation. Customized and unique content normally requires a longer time-frame. Please contact us for rush jobs and accurate time-lines for your project.

Q: What are the maintenance procedures for platforms with an LCD screen?

A: Typical maintenance consists of keeping the monitor clean. The monitor has a lifespan of 50,000 hours.

Q: What is the cost of your platforms and products?

A: We offer catalog, custom, and unique content for each configuration of the SocialMirror platform. To discuss pricing of your preferred configuration and content please email sales@snibbeinteractive.com for an individualized quote.

Q: Where can I see a Snibbe Interactive product?

A: Please refer to the google map on the About Us page of the website for a selection of sites worldwide that have Snibbe Interactive products installed.

Q: Can I purchase additional products for a platform?

A: Yes, we have a catalog of products available for each configuration of the platform, and regularly release new products for each platform. Additionally, we can customize of our products, and also develop new unique pieces for your platform. Please email sales@snibbeinteractive.com to get the process started.